Frequently Asked Questions
Everything you need to know about your Odyssey BMX gear.
How long does shipping take for BMX parts?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.
What is your return policy for components?
We offer a 30-day return policy for all unused items in their original packaging. Please note that parts that have been installed or show signs of wear cannot be returned.
Do Odyssey products come with a warranty?
Yes, many of our products, including our 41-Thermal processed parts, carry a limited lifetime warranty against bending and breaking.
How do I know if a part is compatible with my current setup?
Each product page includes detailed specifications like axle size, thread pitch, and diameter. If you are unsure, our technical support team is available to help you verify compatibility.
Do you ship internationally?
We ship our BMX components worldwide. Shipping rates and customs duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer financing options through third-party providers at checkout.